FAQ`s

Frequently Asked Questions(FAQ`s)



Answers to many of the frequently asked questions that you may have will be listed below.  Feel free to contact us via e-mail (topring@topchampionshiprings.com)  if you have a specific question or questions that are not answered below:


Qaulity


Q: Your championship rings are solid or hollow?

Every single ring we made is solid, not hollow absolutely. we made each ring with top quality materials by your materials selection. We guarantee that you may get full refund if the ring you receive is hollow.

Q: What’s the weight of each ring?

The weight of each ring is approx 45 to 65 grams, 200 to 300 grams with packing materials.

Q: Is your ring protected or coated to avoid skin discoloration?

Yes, absolutely! Each of copper ring is specially coated with 14K gold or rhodium plating to prevent oxidation and discoloration; which in turn prevents your skin from discoloration.

Q: How long will the plating last?

That depends on how regularly the ring is worn and what type of activities you do with the ring on (gardening etc.), the plating on our ring is about 6 microns, it can last a lifetime for collection.

Q: Is there anything special I'll have to do to take care of my ring?

Keep it clean and avoid harming the finish on the surface carefully. You can wipe it down with a soft cotton cloth and warm water. a small amount of mild dish detergent can be used for a particularly dirty ring. Please do not wipe the outer surface with acid, alkali or any other corrosive solutions.

Customization


Q: If I have a design in mind, can you produce it for me?

Yes we can. Just send us via email a sketch or just a description of your design. please see our fully customization details option.


Q: Can you customize my Championship Ring with my Name/Year Won/Initials/Cats Name/etc?

Absolutely yes, we are offering customize service now,each our ring accept custom your name or number on ring shank; Even we also offer fully customazation service,please see our fully customization details option.


Order

Q: How do I place an order?

You can order through this website by filling your shopping cart and proceeding to the checkout. You can send an email to jmmediate@herffjones.com

Q: What’s the weight of each ring?

The weight of each ring is about 45 to 60 grams, 220 to 260 grams with packing.


Security

Q: Topchampionshiprings.com a secure website?

Credit card and order data is encrypted and secured to Level 1 PCI compliance and uses 128 bit SSL certificates to keep order details secure. Short Answer = YES!


Payment

Q: What are your payment terms, and which payment methods are accepted?

We accept Paypal and Western Union. All major credit cards are accepted through secure payment processor Paypal.


Shipping & Return


Q: What is the shipping time for my orders?

Shipping Time -- Generally, we ship your order within 3-5 work days, but if you require name and/or inside engraving on the ring, it will take about 10 work days to complete the job. If you need the ring for a specific date, please allow more time than needed to ensure a prompt delivery in time for the event.

Q: What is the Estimated Delivery Date?

Generally,Items are shipped via Standard shipping(FEDEX/UPS/DHL). Estimated delivery time is 4–5 days.

Please note that Estimated Delivery Dates are estimates only, and are not guaranteed. Due to many factors, Estimated Delivery Dates can also change between the time you place the order and receive an order confirmation. We do our best to provide accurate estimates and provide you with several other resources for tracking your order, such as order detail and tracking links.

Q: What’s the delivery area and delivery costs?

We offer free shipping to more than 200+ countries and regions in the world. In general, most of our customers are in our free delivery area, so there'll be no extra charge for delivery.

Q: How is my order shipped?

All orders ship via Standard shipping(FEDEX/UPS/DHL). Therefore, be sure to use a street address and not a post office box, since Commercial Express will not deliver to a post office box and it would delay your order.

Q: Do you give discounts for volume or groups orders?

Absolutely. Our manufacturing cost drops down for volume orders.Enjoy our special discounts for bulk orders.

Discount Offer:   10% Discount on Orders over $500.00;  (The Gold metal products DO NOT Included In.) 


Please refer to the Discount coupon code: "topring2016".


Get 10% off per every US $500.00 you spend.
If you want to purchase more than one product, please add everything to your Cart first. When you proceed to the checkout page, Please add the discount coupon first.


Q: How can I track my orders?

You will be given a reference number so you will be able to track your orders online. Just log in on your account to view the status of your purchase/s. You can also email us at topring@topchampionshiprings.com to inquire about your order/s.
 

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